The goal at MacBlair Antrim is to be regarded as a genuine one stop destination for customers. With this year’s addition of a loose aggregates yard and mortar offering, that aim has been fulfilled, says David Gill, Branch Manager.
“Our purpose is to complete the product offering from the start of the build process to completion,” says David. “From the loose aggregates yard and the mortar offering right through to doors, floors, bathrooms and tiles, MacBlair Antrim is capable of serving our customers from start to finish.”
MacBlair Antrim’s generous three-acre site provides the scale to stock a broad range of products.
“We’re in a position to substantially increase our stockholding when we need to, so we can be relied on to provide continuity of supply – a hot topic at the moment. We’ve been sheltered from supply issues by strategically increasing stock in certain product types and having the scale to hold them on site.”
However, having the scale to stock large product lines and introduce new stock means nothing if you don’t have the highly skilled and knowledgeable staff to provide the service to customers. That’s why David places a real emphasis on staff training and development at the Antrim branch. “There’s a broad knowledge base here that, combined with the scale of our site, allows us the ability to meet customer expectations.”
The uptake on the loose aggregate and mortar offering has been pleasing, says David. “It’s an area that we identified as potential and now installed, our customers are benefitting from the ease of service.
“A number of other branches have loose aggregate bays but we are very excited to be the first to introduce the ready mix mortar silo. This has been a very successful installation and is something we continue to develop.”
MacBlair, Springfarm Industrial Estate, Antrim BT41 4NT
T: +44 (0)28 9448 1352
www.macblair.com
